If you forgot your password, but you know your username or you know that we have your correct email address:

  • Click on Login from the main menu
  • Click on ‘Lost your password’
  • Enter your username or email address and click ‘Get new Password’
  • Look in your email Inbox for the email we will send you and follow the instructions inside

If you know what your password is:

  • login to the website like you normally do
  • near the upper right-hand corner of the screen, point to the ‘Howdy’ message (e.g ‘Howdy, Don Jenkins’)
  • From the menu that appears, click on ‘Edit My Profile’
  • Scroll down to the Account Management section and click the ‘Generate Password ‘button.
  • You can use the password that is created for you or blank it out and then change it to whatever you want.
  • If you enter your own password, use a combination of upper and lower case letters, numbers, and special characters like !@#. A message will guide you if you enter something wrong.
  • A password strength message will appear below the password you type in. If the password you enter is too easy to crack, you will be required to confirm the use of a weak password by checking  the ‘Confirm use of weak password’ box (NOT recommended! – if someone cracks your password, they will have access to all the private HOA information on the website.)
  • Click the blue ‘Update Profile’ button at the bottom of the page.